Captain on MS Roald Amundsen
Photo: Agurtxane Concellon Photo

Safer together

We care deeply about your safety, health and wellbeing. This is as true now as it has always been ever since we first began sailing in 1893, perhaps even more so.

We’ve introduced several new procedures throughout all our ships, designed to keep you safe from Covid-19. We’ll be constantly updating these measures in accordance with the latest guidelines from local authorities.

Ørjan Olsvik, Professor of Medical Microbiology at The Arctic University of Norway, will also be advising us and support our onboard medical teams on how to make our sailings even safer. Professor Olsvik has over ten years’ experience working with the Centers for Diseases Control and Prevention (CDC) in America, advising cruise liners in virus and disease outbreak protocols and served with the World Health Organisation (WHO), UN and NATO.

You can rest assured; you and your adventure are safe with us.

Last edited : 24/11/2020 9:28 AM

What we do

  • Social distancing

    We are adjusting our onboard operations fleet wide, to facilitate for the recommended social distancing.

  • Face masks

    All crew will wear face masks or face shields in public areas on board the ships.

  • Cleaning

    We regularly disinfect the entire ship, including all cabins, using certified cleaning products.

What you do

  • Self-declaration form

    All guests must provide a self-declaration form which ensures the safety of you, your fellow passengers and our crew.

  • Fever scan

    Upon embarkation, you will go through a contactless fever scan to record your temperature.

  • Testing

    Guests and crew will be tested before embarkation on our expedition cruises.

Pre-boarding

You are required to hand in a self-declaration form. This ensures the safety of you, your fellow passengers and our crew on your sailing. 

Embarkation and disembarkation

Negative COVID-19 tests will be required by all crew and guests before embarking on expedition cruises. Guest affected by these testing measures will receive information on the testing requirements before travelling. 

Social distancing

To facilitate social distancing, we will limit the number of guests in restaurants, lecture halls, swimming pool, sauna and gym. 

Masks and facial cover

We have taken several measures to enable social distancing on board our ships. For additional safety face masks will be required on board in certain situations. 

Cleaning

By using the latest technology, certified cleaning products and disinfectants, we welcome our guests to a 100% clean onboard environment. In addition to thorough daily cleaning, public areas and cabins will be fully disinfected on a regular basis. Sanitizing stations are placed in all public areas. 

Food and beverage

We will have more seating sessions and individual plating instead of self-service buffets. The kitchen will uphold its usual high standards of hygiene and quality. There are hand washing stations outside all restaurants. 

Excursions and going ashore

We are working closely with our partners to ensure our shore excursions are in line with national and industry guidelines, as well as the procedures on our ships. This may mean that some shore excursions are temporarily unavailable or that they have been adjusted to comply with these requirements. 

Health service

Along the Norwegian coast, we have a nurse as part of the crew and are never far from land and access to the onshore health service; meanwhile our expedition ships always have a hospital, a doctor and at least one assistant nurse on board.