Contact us
You are welcome to contact us if you have any questions or other requests. Please find all contact information listed below.
Agent bookings: [email protected]
Guest bookings: [email protected]
Media enquiries: [email protected]
Refund requests and feedback: Click here to fill out our feedback form
Phone
Lines are open Monday - Friday: 8.00 AM - 8.00 PM.
Australia: +611300156371
New Zealand: +6432882084
Special holiday operating hours:
25th of December: Closed
26th of December: Closed
1st of January: Closed
Melbourne Office
Suite 401, 477 Collins Street, Melbourne, 3000, Australia
Please note: the Melbourne office is not a reservation centre open to the public. To enquire or book, please contact our reservations team via phone or email or visit your local travel agent.
Norway Head Office
Fredrik Langes Gate 14. Langnes 9291 Tromsø N-Norway
Media Enquiries
Øystein Knoph (Global PR Manager): +47 977 39 224 | [email protected]
Holly Winter (North America, H+K Strategies): +1 (305) 443-5454 | [email protected]
Joel Victoria (Head of Marketing Asia Pacific): [email protected]
Hongbin Li (Regional Sales Manager, Asia-Pacific of China, Taiwan, and Singapore): [email protected]
Kengo Kuno (Regional Sales Manager, Asia- Pacific for Japan and Korea): [email protected]